Acceptable Use Policy
This Acceptable Use Policy (“AUP”) governs your use of the Clawship platform and all related services operated by Anonime LLC, a Delaware limited liability company. This AUP is incorporated by reference into our Terms of Service. Violations of this AUP may result in immediate suspension or permanent termination of your account without refund and, where applicable, referral to law enforcement authorities.
1. Prohibited Content
You may not use the Service to create, deploy, host, distribute, or facilitate AI assistants or other systems that generate, store, or transmit:
- Child exploitation material: Any content that sexually exploits or endangers minors, including but not limited to child sexual abuse material (CSAM), grooming, or solicitation of minors.
- Violence & terrorism: Content that promotes, incites, glorifies, or provides material support for terrorism, violent extremism, mass violence, or credible threats of violence against any individual or group.
- Non-consensual intimate content: Sexually explicit images, videos, or deepfakes of real individuals created or distributed without their consent.
- Malware & malicious content: Viruses, ransomware, spyware, trojans, phishing kits, exploit code, or other software designed to damage, disrupt, or gain unauthorized access to systems.
- Deceptive impersonation: Content that impersonates real individuals, organizations, government agencies, or entities in a manner intended to deceive, defraud, or mislead, including political deepfakes and synthetic media intended to manipulate public opinion.
- Spam & manipulation: Unsolicited bulk messages, automated engagement farming, content designed to artificially manipulate social media algorithms, search rankings, or review platforms.
- Hate speech & harassment: Content that promotes hatred, discrimination, or violence based on race, ethnicity, national origin, religion, gender, sexual orientation, disability, or other protected characteristics, or that constitutes targeted harassment, bullying, stalking, or intimidation.
- Illegal content: Any content that violates applicable local, state, national, or international law, including but not limited to content that constitutes or facilitates fraud, money laundering, drug trafficking, human trafficking, or the sale of controlled substances.
- Regulated industries without compliance: Content that provides medical diagnoses, legal advice, financial advice, or other regulated professional services without appropriate disclaimers and in violation of applicable regulations.
2. Prohibited Activities
You may not, directly or indirectly:
- Attempt to gain unauthorized access to the Service, other users’ accounts, data, or Instances, or to our servers, networks, databases, or infrastructure.
- Reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, or data structures of the Service, except to the extent expressly permitted by applicable law notwithstanding this restriction.
- Use the Service to conduct, facilitate, or promote any illegal activity under applicable law.
- Circumvent, disable, or otherwise interfere with any rate limits, usage quotas, security features, authentication mechanisms, or technical restrictions of the Service.
- Resell, sublicense, redistribute, time-share, or otherwise provide access to the Service to any third party without our prior written consent.
- Use automated tools, scripts, bots, or scrapers to access the Service in a manner that exceeds reasonable use, places disproportionate load on our infrastructure, or degrades the experience for other users.
- Interfere with, disrupt, or compromise the integrity, performance, availability, or security of the Service, our infrastructure, or other users’ Instances.
- Collect, harvest, mine, or store personal data of third parties through the Service without their informed consent and a lawful basis for processing.
- Create multiple accounts to circumvent enforcement actions, resource limits, or the terms of this AUP.
- Use the Service to send communications that violate the CAN-SPAM Act, TCPA, GDPR, or any other applicable anti-spam or data protection law.
- Benchmark, test, or evaluate the Service for the purpose of publishing comparative analysis without our prior written consent.
3. AI-Specific Requirements & Restrictions
When deploying AI assistants through the Service, you must:
- Disclose AI nature: Your AI assistant must not claim to be human when directly asked. Users who interact with your assistant must be able to reasonably determine that they are communicating with an AI system. If required by applicable law or platform rules, you must affirmatively disclose the AI nature of your assistant.
- Comply with AI model provider terms: You must comply with the acceptable use policies, usage policies, and terms of service of the AI model provider you select, including but not limited to:
- Anthropic’s Acceptable Use Policy
- OpenAI’s Usage Policies
- Google’s Generative AI Prohibited Use Policy
If your use violates a model provider’s terms and results in suspension of our API access, you will be liable for any resulting damages.
- No unauthorized professional advice: Your AI assistant must not hold itself out as a licensed medical, legal, financial, or other regulated professional. If your assistant provides information in regulated fields, you must include clear disclaimers that the output is AI-generated and does not constitute professional advice.
- Safety & guardrails: You are solely responsible for implementing appropriate safety measures in your system prompts, configuration, and moderation to prevent your assistant from producing harmful, dangerous, or illegal outputs.
- No weapons or dangerous activities: You may not use the Service to generate instructions for creating weapons, explosives, controlled substances, or to facilitate activities that pose a serious risk of death or bodily harm.
- No election interference: You may not use the Service to generate misleading content about electoral processes, candidates, or voting procedures, or to automate political outreach in a deceptive manner.
4. Channel & Platform Compliance
When connecting AI assistants to third-party messaging platforms, you are solely responsible for complying with each platform’s developer terms, policies, and guidelines, including but not limited to:
- Telegram Bot API Terms of Service
- Discord Developer Terms of Service and Developer Policy
- WhatsApp Business Platform Terms and Commerce Policy
- Slack API Terms of Service and App Directory Guidelines
- Microsoft Teams Developer Policy
- Any other messaging platform you connect to via the Service
You are solely responsible for obtaining any required approvals, verifications, permissions, or registrations from these platforms. If your use of a platform violates that platform’s terms and results in action against Clawship (e.g., API suspension, legal action), you shall indemnify Anonime LLC for all resulting damages and costs per Section 15 of our Terms of Service.
5. Resource Limits & Fair Use
- You must operate within the resource limits of your subscription plan. The current Pro Plan includes 1 AI instance with up to 5 connected channels.
- You may not attempt to circumvent, exploit, or exceed resource limits through technical means, multiple accounts, or any other method.
- We reserve the right to throttle, suspend, or terminate Instances that consume disproportionate resources, generate excessive API calls, or negatively impact the performance or availability of the Service for other users.
- We may implement and enforce additional fair-use limits at any time to ensure equitable access for all users.
6. Vulnerability Reporting
If you discover a security vulnerability in the Service, we request that you report it responsibly to [email protected] before disclosing it publicly. We will acknowledge receipt within 48 hours and work with you to address the issue. We will not take legal action against researchers who report vulnerabilities in good faith and in compliance with this policy.
7. Monitoring & Investigation
We reserve the right (but have no obligation) to monitor use of the Service for compliance with this AUP. We may investigate reported or suspected violations and take any action we deem appropriate, including:
- Reviewing account configurations and instance metadata (not message content);
- Requesting additional information or documentation from you;
- Issuing warnings;
- Temporarily or permanently suspending specific Instances;
- Temporarily or permanently suspending or terminating your account;
- Removing or disabling access to content;
- Reporting illegal activity to appropriate law enforcement authorities;
- Cooperating with law enforcement investigations as required by law.
8. Reporting Violations
If you become aware of any use of the Service that violates this AUP or any applicable law, please report it immediately to [email protected]. Include as much detail as possible (e.g., account information, description of the violation, evidence). We take all reports seriously, will investigate promptly, and will keep your identity confidential to the extent permitted by law.
9. Consequences of Violations
Violations of this AUP may result in one or more of the following actions at our sole discretion, with or without prior notice:
- Written warning;
- Temporary suspension of your account or specific Instances;
- Permanent termination of your account without refund;
- Removal of content or configurations;
- Reporting to law enforcement authorities;
- Legal action, including seeking damages and injunctive relief, for violations that cause harm to Anonime LLC, our users, or third parties.
The severity of the enforcement action will be proportional to the nature and severity of the violation, taking into account whether the violation was intentional, repeated, or caused harm.
10. Changes to This Policy
We may update this AUP from time to time. For material changes, we will provide at least fifteen (15) days’ prior notice via email and/or a prominent notice on the Service. Your continued use of the Service after the effective date constitutes acceptance of the updated AUP.
11. Contact Information
For questions about this policy:
Anonime LLCA Delaware Limited Liability Company
Email: [email protected]