Terms of Service
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Anonime LLC, a Delaware limited liability company (“Company,” “we,” “us,” or “our”), governing your access to and use of the Clawship platform, website located at clawship.app, application programming interfaces (APIs), documentation, and all related services (collectively, the “Service”).
BY CREATING AN ACCOUNT, ACCESSING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.
1. Definitions
- “Content” means any text, data, system prompts, configuration files, API tokens, or other materials you upload, submit, or transmit through the Service.
- “Instance” means a containerized AI assistant deployment provisioned through the Service.
- “Channel” means a third-party messaging platform (e.g., Telegram, Discord, WhatsApp, Slack) connected to an Instance.
- “AI Output” means any content generated by a third-party AI model through an Instance.
- “Subscription Period” means the recurring monthly billing cycle during which you have access to the Service.
2. Eligibility
You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is greater) and legally capable of entering into binding contracts to use the Service. If you are accessing or using the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case “you” and “your” refer to that entity.
3. Account Registration & Security
- You must provide accurate, current, and complete information during registration and keep your account information updated at all times.
- You are solely responsible for safeguarding your account credentials (including passwords, API keys, and OAuth tokens) and for all activities occurring under your account, whether authorized by you or not.
- You must notify us immediately at [email protected] upon becoming aware of any unauthorized access to or use of your account.
- We reserve the right to suspend or disable any account that we reasonably believe has been compromised, is being used fraudulently, or is in violation of these Terms.
- You may not share, transfer, or sell your account to any other person or entity without our prior written consent.
4. Service Description
Clawship is a platform-as-a-service (“PaaS”) that enables users to deploy, manage, and connect AI assistants across multiple messaging Channels. The Service provisions containerized Instances that interface with third-party AI model providers and messaging platforms on your behalf. The Service does not itself provide AI model inference; it orchestrates your connection to third-party AI providers using credentials you supply.
5. Subscription, Billing & Taxes
- Paid Access Required: Deployment of AI Instances requires an active paid subscription (“Pro Plan”). There is no free tier.
- Pricing: Subscriptions are billed monthly at the rate displayed at the time of purchase (currently USD $37.00/month). All prices are stated in United States Dollars.
- Payment Processing: All payments are processed by Stripe, Inc. Your use of Stripe is subject to Stripe’s Terms of Service. We do not receive, process, or store your full payment card information.
- Auto-Renewal: Subscriptions automatically renew at the beginning of each Subscription Period unless canceled by you before the renewal date. You authorize us (via Stripe) to charge the payment method on file for each renewal.
- Taxes: You are responsible for all applicable taxes, duties, and governmental assessments arising from your use of the Service, excluding taxes based on Anonime LLC’s net income. If we are required to collect taxes, such amounts will be added to your invoice.
- Price Changes: We reserve the right to modify subscription pricing upon at least thirty (30) days’ prior written notice (via email to the address associated with your account). Price changes will take effect at the start of your next Subscription Period following such notice. Your continued use after the effective date constitutes acceptance of the new pricing.
- Failed Payments: If a payment fails, we may retry the charge and/or suspend your access to the Service until payment is successfully processed. Repeated payment failures may result in account termination.
6. Refunds & Cancellation
Our refund and cancellation terms are described in our Refund Policy, which is incorporated by reference into these Terms.
7. Acceptable Use
You agree to comply with our Acceptable Use Policy, which is incorporated by reference into these Terms. Violations may result in immediate suspension or termination of your account without refund and, where applicable, referral to law enforcement.
8. Intellectual Property
- Company IP: The Service — including but not limited to its software (source code and object code), architecture, APIs, user interfaces, design elements, logos, trademarks, trade names, documentation, and all improvements, modifications, and derivative works thereof — is and remains the exclusive property of Anonime LLC, protected under United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. No rights are granted to you except the limited license set forth herein.
- License to You: Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during your active Subscription Period, solely for your internal business or personal purposes.
- Your Content: You retain all intellectual property rights in Your Content. By submitting Content to the Service, you grant Anonime LLC a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and transmit Your Content solely as necessary to provide, maintain, and improve the Service. This license terminates when you delete Your Content or when your account is terminated, except to the extent retention is required by law.
- AI Output: We make no claim of ownership over AI Output. Ownership and usage rights of AI Output are subject to the terms of the underlying AI model provider (e.g., Anthropic, OpenAI, Google). You are solely responsible for reviewing applicable model provider terms before relying on AI Output for any purpose.
- Feedback: If you provide suggestions, ideas, or feedback regarding the Service (“Feedback”), you hereby assign to Anonime LLC all rights, title, and interest in such Feedback and agree that we may use Feedback without restriction or compensation to you.
9. Third-Party Services & Integrations
The Service relies on and integrates with third-party platforms, including but not limited to:
- AI model providers (Anthropic, OpenAI, Google DeepMind)
- Messaging platforms (Telegram, Discord, Meta/WhatsApp, Slack, Microsoft Teams)
- Payment processing (Stripe)
- Cloud infrastructure providers
Your use of these integrations is additionally subject to each third party’s own terms and policies. We are not responsible for the availability, reliability, accuracy, security, data practices, or conduct of any third-party service. Third-party services may change their APIs, terms, or pricing at any time, which may affect the functionality of the Service. We shall not be liable for any loss or damage arising from your reliance on any third-party service.
10. Data & Privacy
Our collection, use, and disclosure of personal data is described in our Privacy Policy, which is incorporated by reference into these Terms. You acknowledge that you have read and understood our Privacy Policy.
11. Confidentiality of API Tokens & Credentials
You are solely responsible for the security of any API keys, tokens, or credentials you provide to the Service for connecting to third-party Channels or AI providers. We encrypt these credentials at rest (AES-256-GCM), but you acknowledge that providing credentials to any third-party service carries inherent risk. You agree not to hold Anonime LLC liable for unauthorized use of credentials caused by your own negligence, including but not limited to reusing passwords, failing to rotate compromised keys, or sharing credentials with unauthorized persons.
12. Service Availability, Modifications & Discontinuation
- Uptime: We make commercially reasonable efforts to maintain the availability of the Service but do not guarantee any specific uptime percentage. The Service may be temporarily unavailable due to scheduled maintenance (with reasonable advance notice where practicable), emergency maintenance, infrastructure failures, or circumstances beyond our reasonable control.
- Modifications: We reserve the right to modify, update, or remove any features or functionality of the Service at any time. For material changes that substantively reduce the functionality available to paid subscribers, we will provide at least thirty (30) days’ prior written notice.
- Discontinuation: We may discontinue the Service entirely upon ninety (90) days’ prior written notice. In such event, we will provide a pro-rata refund for any prepaid, unused portion of your Subscription Period.
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.
WITHOUT LIMITING THE FOREGOING, WE SPECIFICALLY DISCLAIM ANY WARRANTY THAT:
- THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS;
- THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
- AI OUTPUT WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR SUITABLE FOR ANY PARTICULAR PURPOSE;
- ANY DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED;
- THE SERVICE IS FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS.
YOU ACKNOWLEDGE THAT AI-GENERATED CONTENT IS INHERENTLY PROBABILISTIC AND MAY PRODUCE INACCURATE, INCOMPLETE, OR BIASED OUTPUTS. YOU ASSUME ALL RISK ARISING FROM YOUR RELIANCE ON AI OUTPUT.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- EXCLUSION OF INDIRECT DAMAGES: IN NO EVENT SHALL ANONIME LLC, ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, REGARDLESS OF THE LEGAL THEORY (WHETHER CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR OTHERWISE) AND REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- AGGREGATE LIABILITY CAP: OUR TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE LESSER OF: (A) THE TOTAL AMOUNTS YOU ACTUALLY PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).
- ESSENTIAL PURPOSE: THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF YOUR REMEDIES UNDER THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
15. Indemnification
You agree to indemnify, defend, and hold harmless Anonime LLC and its officers, directors, members, managers, employees, agents, affiliates, successors, and assigns (collectively, “Indemnified Parties”) from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:
- Your access to or use of the Service;
- Your Content or AI Output generated through your Instances;
- Your violation of these Terms, the Acceptable Use Policy, or any applicable law;
- Your violation of any third-party rights, including intellectual property rights;
- Any claim by a third party arising from interactions with your deployed AI assistant(s);
- Your failure to comply with the terms of any third-party AI model provider or messaging platform.
We will provide you with reasonable notice of any such claim and will reasonably cooperate with your defense at your expense. We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification hereunder.
16. Termination
- Cancellation by You: You may cancel your subscription at any time through the Stripe billing portal accessible from your dashboard, or by emailing [email protected]. Cancellation takes effect at the end of the current Subscription Period. You will retain access until then. No partial-month refunds are provided for cancellation.
- Termination by Us (for Cause): We may suspend or terminate your account and access to the Service immediately, without prior notice, if: (a) you breach these Terms or the Acceptable Use Policy; (b) we are required to do so by law, regulation, or court order; (c) your account is involved in fraudulent, illegal, or abusive activity; or (d) maintaining your account poses a security risk to the Service or other users. No refund will be issued for termination for cause.
- Termination by Us (without Cause): We may terminate your account upon thirty (30) days’ written notice for any reason. In such case, you will receive a pro-rata refund for any unused portion of your prepaid Subscription Period.
- Effect of Termination: Upon termination: (a) your license to use the Service terminates immediately; (b) all deployed Instances will be stopped and deprovisioned; (c) we will retain Your Content for up to thirty (30) days to allow you to request an export, after which it will be permanently deleted; (d) data that we are required to retain by law (e.g., billing records) will be retained for the legally mandated period.
17. Dispute Resolution & Governing Law
17.1 Governing Law
These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any choice-of-law or conflict-of-law provisions.
17.2 Mandatory Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or your use of the Service (collectively, “Disputes”), shall be resolved exclusively through final and binding arbitration, rather than in court, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules and, where applicable, its Supplementary Procedures for Consumer-Related Disputes. The arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Wilmington, Delaware, but the proceedings may be conducted remotely (via telephone, video conference, or written submissions) at the arbitrator’s discretion or by mutual agreement.
The arbitrator shall have exclusive authority to resolve all Disputes, including the arbitrability of any Dispute, and shall issue a reasoned written decision. The arbitrator’s award may be entered and enforced in any court of competent jurisdiction.
Each party shall bear its own costs and attorneys’ fees, unless the arbitrator determines that a claim was frivolous or brought in bad faith, in which case the arbitrator may award reasonable attorneys’ fees to the prevailing party.
17.3 Class Action & Jury Trial Waiver
YOU AND ANONIME LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, MULTI-DISTRICT, OR REPRESENTATIVE ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
TO THE EXTENT PERMITTED BY LAW, YOU AND ANONIME LLC EACH WAIVE THE RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.
17.4 Small Claims Court Exception
Notwithstanding the foregoing, either party may bring an individual action in small claims court for Disputes within the jurisdictional limits of such court.
17.5 30-Day Opt-Out Right
You may opt out of the arbitration and class action waiver provisions in Sections 17.2 and 17.3 by sending written notice to [email protected] within thirty (30) days of first creating your account, including your name, email, and a clear statement that you wish to opt out. If you opt out, Disputes will be resolved exclusively in the state or federal courts located in New Castle County, Delaware, and you consent to personal jurisdiction in such courts.
18. DMCA & Copyright Infringement
We respect intellectual property rights and comply with the Digital Millennium Copyright Act (“DMCA”). If you believe that any content accessible through the Service infringes your copyright, you may submit a DMCA takedown notice to our designated agent:
Anonime LLC — DMCA AgentEmail: [email protected]
Your notice must include:
- Identification of the copyrighted work claimed to have been infringed;
- Identification of the material that is claimed to be infringing and information reasonably sufficient to locate the material;
- Your contact information (name, address, telephone number, email);
- A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner;
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf;
- Your physical or electronic signature.
19. Export Compliance
You represent and warrant that you are not located in, or a resident or national of, any country subject to comprehensive U.S. trade sanctions (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions), and that you are not on any U.S. Government restricted parties list. You agree to comply with all applicable U.S. and international export control and sanctions laws and regulations in connection with your use of the Service. You shall not access or use the Service in violation of any such laws.
20. Force Majeure
Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, civil unrest, government actions, sanctions, embargoes, labor disputes, power failures, internet or telecommunications failures, denial of service attacks, failures of third-party service providers (including AI model providers, cloud infrastructure providers, and messaging platforms), or any other event beyond the affected party’s reasonable control (“Force Majeure Event”). The affected party shall promptly notify the other party and use commercially reasonable efforts to mitigate the impact. If a Force Majeure Event continues for more than sixty (60) days, either party may terminate the affected portion of these Terms without liability.
21. Electronic Communications & Consent
By using the Service, you consent to receive communications from us electronically, including emails, in-app notifications, and notices posted on the Service. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. This consent applies to, but is not limited to, transaction receipts, billing notifications, Terms updates, security alerts, and other Service-related communications.
22. Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder, in whole or in part, without our prior written consent. Any attempted assignment in violation of this section shall be null and void. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets without your consent, provided that the assignee assumes all obligations under these Terms.
23. Severability
If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. The invalidity of any provision in a particular jurisdiction shall not affect the validity of that provision in any other jurisdiction.
24. Waiver
No failure or delay by either party in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof. A waiver of any provision or breach shall not constitute a waiver of any other provision or any subsequent breach. All waivers must be in writing and signed by the waiving party.
25. Survival
The following sections shall survive any expiration or termination of these Terms: Sections 1 (Definitions), 8 (Intellectual Property), 10 (Data & Privacy), 13 (Disclaimer of Warranties), 14 (Limitation of Liability), 15 (Indemnification), 16 (Termination — Effect of Termination), 17 (Dispute Resolution & Governing Law), 18 (DMCA), 19 (Export Compliance), 22 (Assignment), 23 (Severability), 24 (Waiver), this Section 25 (Survival), and 26 (Entire Agreement).
26. Entire Agreement
These Terms, together with the Privacy Policy, Refund Policy, and Acceptable Use Policy, constitute the entire agreement between you and Anonime LLC with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.
27. Changes to These Terms
We reserve the right to update or modify these Terms at any time. For material changes, we will provide at least thirty (30) days’ prior notice via email and/or a prominent notice on the Service. Non-material changes (e.g., typographical corrections, formatting) may be made without prior notice. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription.
28. Contact Information
If you have any questions, concerns, or notices regarding these Terms, contact us at:
Anonime LLCA Delaware Limited Liability Company
Email: [email protected]